We are committed to clear and fair cancellation and refund policies to build full trust with our customers. Please read this policy carefully before subscribing.
1. Subscription Cancellation
You can cancel your subscription at any time from your account settings. Go to Settings > Subscription > Cancel Subscription.
- Your access to the platform will continue until the end of your current billing period.
- Your subscription will not auto-renew after cancellation.
- You can reactivate your subscription at any time before the data retention period ends.
2. What Happens to Your Data After Cancellation
Your data is retained for 30 days after cancellation, giving you time to export it or reactivate your subscription.
- You can export all your data at any time before this period ends.
- After 30 days, data is permanently deleted and cannot be recovered.
- We recommend exporting a backup of your data before cancelling.
3. Refund Policy
We offer a 7-day money-back guarantee for new subscribers.
- If you are not satisfied within the first 7 days of your paid subscription, contact our support team for a full refund.
- Fees paid for partial periods are non-refundable after the guarantee period ends.
- Approved refund requests are processed within 5–10 business days.
- Refunds are issued to the original payment method where possible.
4. Automatic Renewal
Subscriptions are automatically renewed unless cancelled before the renewal date.
- You will receive a notification before the renewal date.
- You can disable auto-renewal from subscription settings at any time.
5. How to Request a Refund or Cancel
To cancel: use your account settings as described above.
To request a refund:
- Email: info@smartlawyer.tech
- Include your account email, subscription date, and reason for the request.
For full terms, see our Terms & Conditions. For common questions, visit our FAQ page.